Code of Conduct (Mandatory Unit) with Nilesh Bansal – 12th August 2024 – 12pm AEST (1 CPD)

Code of Conduct (Mandatory Unit) with Nilesh Bansal

This workshop will help you to develop ability to distinguish between the old and the new Code, makes you strategise and develop key changes to your day to day practice including service agreements. You will learn how to apply a reasonable person test and you will understand the practicality of the new code and apply this understanding to your day to day practice.

Topics covered:

  • Comparative analysis of the new code of conduct and the old
  • Consumer guide
  • Money handling
  • Provision documents